Privacy Policy

PILTDOWN GOLF CLUB PUBLIC PRIVACY POLICY

 
This is the Public (Visitors) Privacy Policy of Piltdown Golf Club. Please note we have a separate privacy policy for members and Academy members. Our address is: Piltdown Golf Club, Golf Club Lane, Uckfield. TN22 3XB

This Privacy Policy governs the manner in which Piltdown Golf Club collects, uses, maintains and discloses information collected from visitors and users of the www.piltdowngolfclub.co.uk website. This privacy policy applies to the website, the Golf Club and all products and services offered by Piltdown Golf Club.

We are committed to protecting your privacy.  We comply with the Data Protection Act 1988 and General Data Protection Regulations 2018 and follow strict security measures in the storage and disclosure of information that you have given to us to prevent unauthorised access.

What information do we collect

We do not ask for, maintain or keep any "sensitive personal data” within the meaning of the Data Protection Act.

What do we do with the information

We do not share information with third parties for commercial or marketing purposes.
We do not retain financial information, such as bank account details, for any visitors. 

For visitors, including Society organisers and entrants into Open competitions etc, we collect the name and contact details sufficient to exchange information about their booking and ensure their visit/event runs smoothly. This information is only retained as necessary to ensure that dates and events can be confirmed.   

Non-personal identification information

We use GOOGLE ANALYTICS and COOKIES to enhance user experience and measure anonymised details of all visits to our website. This data is collected only from the public areas by Google software and is not retained by the Club.  We do not have any facility for Visitors to register with us so no personal information is collected or stored in this way.  

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent users' personal identification information to others. 

Third party websites

As a general rule we do not allow advertising or other content on our Site, however, we may enable links to the sites and services of our partners and suppliers such as intelligentgolf, Handicap Master or Club Minder. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

The articles available on the Website are provided on an "as is" basis without any representations or endorsements made and without any warranty of any kind whether express or implied, including but not limited to implied warranties of fitness for purpose, merchantability and accuracy.

Changes to this privacy policy

Piltdown Golf Club has the discretion to update this privacy policy at any time. When we do, we will post a revised copy on the website, with a new date at the bottom of this page. 

Your acceptance of these terms

If you have concerns or do not agree to this policy, please do not use our Site and contact Phil Bonsall, the Secretary who is the Data Controller for the Club - secretary@piltdowngolfclub.co.uk. 

Equality, Diversity & Inclusion policy 2025

1.  STATEMENT OF INTENT

1.1     Piltdown Golf Club (‘The Club’) shares the belief of England Golf and Sussex County Golf and Sussex County Ladies Golf Association that golf belongs to everyone. All who play and all who aspire to play must have an equal opportunity to do so.

1.2     The Club is committed to the principles of equality and diversity throughout its membership, its paid and volunteer workforce and any others with whom the Club engages.

1.3     The Club considers that everyone should play their part in making golf inclusive and aims to ensure that all people, irrespective of background or Protected Characteristics, have a genuine opportunity to engage with golf. We will not disadvantage any individual by imposing conditions or requirements which cannot be justified.

2. WHO DOES THIS POLICY APPLY TO?

2.1     This Policy shall apply to, and be binding upon the Club, its board of directors, staff, volunteers, coaches, contractors, squad players, agents, and representatives working, holding office or acting for or on behalf of the Club.

3. OTHER IMPORTANT DOCUMENTS

This policy works with other documents adopted by the Club, in particular:

Employee Recruitment Policy which relates to the relationship between the Club and those it employs and the recruitment process.
Disciplinary Regulations which may be used to deal with alleged breaches of this policy.
Safeguarding Children and Young People Policy, and Safeguarding Adults Policy, which will be followed in respect of any matters which give rise to a safeguarding concern.
Codes of Conduct which set out the standards of behaviour and conduct expected from members, those who are attending Club events, or representing, working for of otherwise engaging with the Club in some capacity.
Complaints Policy which may be used to deal with concerns raised about the actions of the Club.
Data Protection Policy which sets out how we will handle personal data, including data collected to monitor diversity in line with this Policy.

4. POLICY IMPLEMENTATION

A. WHAT WE WILL DO  

1.       Promote fairness, equality, diversity and respect for everyone working, volunteering or participating in the sport of golf or otherwise engaging with the Club.

2.       Ensure that all competitions, events and activities administered by the Club are carried out in a fair and equitable way (except where specific situations and conditions prevent this, or where we consider that Positive Action is a proportionate way to achieve a legitimate aim).

3.       Monitor and review Club policies, procedures and regulations to ensure that they are consistent with the requirements of this policy, including policies relating to admission to membership. 

4.       Where practical we will take steps to monitor the diversity of the Club’s members, participants, players, volunteers and others that we may engage with in order to measure and assess the impact of this policy

5.       Provide appropriate training and support to staff, volunteers, officials and others.

6.       Make reasonable adjustments for those with a disability.

7.       Publish this policy on the Club website.

B. WHAT WE WON’T DO

1.       Discriminate against anyone, either directly or indirectly, on the basis of a Protected Characteristic.

2.       Subject anyone to less favourable treatment on the basis of them doing a Protected Act (victimisation).

3.       Subject anyone to harassment in relation to a Protected Characteristic.

5. REPORTING PROCEDURES

If you are concerned about the behaviour or conduct of someone at a Club event, someone representing the Club, or any other breach of this policy:

5.1     please report the matter to Phil Bonsall the Club Secretary giving as much detail as possible.

5.2     if the matter is reported verbally, and you are able, please follow the verbal report in writing as soon as possible. 

5.3     the Club will consider the appropriate way to deal with the matter, which may include referring the matter to and/or seeking guidance from England Golf. 

6. HOW WE WILL DEAL WITH BREACHES OF THIS POLICY

6.1     When we receive a report or a concern that relates to this policy we will ask the Secretary to consider the matter initially. They will consider the appropriate next steps, which may include the following:

a.       seeking further information in relation matters raised

b.       seeking guidance from England Golf or any other appropriate body or organisation

c.       referring the matter to another body or organisation

d.       dealing with the matter informally

e.       deciding which procedure is the most appropriate, such as the Employee Disciplinary Procedure, the Safeguarding Policies or the Disciplinary Regulations, to progress the matter formally. 

6.2     The Club will usually inform the person reporting the matter of the next steps and/or the outcome of the matter. However, there may be circumstances in which we are not able to disclose full details to the reporting individual. This may be because the law prevents us from doing so, because some information is confidential or to protect the safety or wellbeing of those involved.

7. KEY CONCEPTS, DEFINITIONS AND EXAMPLES

A. The Equality Act 2010 and Discrimination

Every individual and organisation to whom this Policy applies must not act in a way which is directly or indirectly discriminatory on the basis of a Protected Characteristic.

The Equality Act 2010 makes it unlawful to discriminate directly or indirectly against individuals or groups with certain “Protected Characteristics”. The “Protected Characteristics” are listed in section 4 of the Act:

• Age
• Disability
• Gender Reassignment
• Marriage and Civil Partnership
• Pregnancy and Maternity
• Race
• Religion or Belief
• Sex
• Sexual Orientation

Direct Discrimination

Direct Discrimination is defined at section 13(1) of the Equality Act 2010: “A person (A) discriminates against another (B) if, because of a protected characteristic, A treats B less favourably than A treats or would treat others.”

For example, if an action or decision is taken by a club which treats females less favourably than males, this would be considered direct discrimination on the grounds of sex, which is a protected characteristic.

Indirect Discrimination

Indirect Discrimination is defined at section 19(1) of the Equality Act 2010: “A person (A) discriminates against another (B) if A applies to B a provision, criterion or practice which is discriminatory in relation to a relevant protected characteristic of B's.”

Indirect discrimination occurs where less favourable treatment is not the main effect or objective of an action or decision.

The nature of indirect discrimination is that the discriminatory effect can be an unexpected or unforeseen effect of a good faith decision. Complaints of indirect discrimination should be considered carefully and objectively, and not dismissed out of hand purely because the effect was not an expected or intentional one.

If, for example, a club has a rule or practice that certain competitions are only played on Saturdays, this would prevent members with certain religious beliefs from taking part in the competition. Although it may not have been the intention of the golf club, the effect is the less favourable treatment of members on the grounds of religion or belief, which is a protected characteristic. This is indirect discrimination.

Actions and Intentions

An action or decision can still be considered discriminatory even if the less favourable treatment is unintentional. It may not always be obvious to the perpetrator that their actions are discriminatory. Indirect discrimination is often unintentional, but it is not a defence to an allegation of discrimination to say that the perpetrator did not mean to discriminate against a person or group. 

Discrimination can arise out of actions and decisions but can also arise out of omissions and failure to take actions or decisions.

Reasonable Adjustments

Everybody to whom this Policy applies is under a duty to make reasonable adjustments to avoid discriminating against any individual or group with the Protected Characteristic of Disability.

The duty is to make reasonable adjustments. It is not unreasonable for adjustments to cost time, money, or other resources. However, an adjustment may not be reasonable if the cost is disproportionately high or making the adjustment would be unfeasible. The resources required to make an adjustment are an important factor to be considered in deciding whether an adjustment is reasonable.  

Positive Action

It can be lawful to make decisions that discriminate on the basis of a Protected Characteristic in very limited and exceptional circumstances, if the discrimination is a ‘Positive Action’ taken in order to address an underrepresented group or Protected Characteristic. Positive Actions must be reasonable, justifiable, and clearly linked to a legitimate aim. Where a club decides to take Positive Action in respect of an underrepresented group, it should carefully record its decision making and the evidence it has considered, and review the practice regularly to ensure that the Positive Action does not continue for longer than reasonably necessary.

Examples

In a golfing context, some examples of discrimination might include:

Not allowing the use of golf buggies, as this increases the cost of maintaining the course. Permitting the use of golf buggies may be a reasonable adjustment, and the increased course maintenance costs are a factor to be assessed in deciding whether or not the adjustment is reasonable.
Restricting the number of tee times available to women during peak hours at a golf course. Whilst it may be permissible to limit access to the course at certain times, for example to allow a competition to be played, a club will need to be certain that it is providing equal opportunity to access the course for various groups.
Not allowing competitions to be played on alternate days to accommodate for certain religious beliefs.

B. Harassment

Harassment is defined in section 26(1) of the Equality Act 2010. Harassment occurs where a person engages in unwanted conduct related to a Protected Characteristic (outlined in the Equality Act 2010), which has the purpose of either:

Violating the other person’s dignity; or
Creates an intimidating, hostile, degrading, humiliating or offensive environment for the other person.

In determining whether conduct amounts to harassment, regard is had to:

The perception of the victim
Whether it is reasonable for the conduct to have the perceived effect
The wider circumstances of the matter.

Sexual Harassment

Sexual harassment occurs where a person engages in unwanted conduct of a sexual nature, and the conduct has the purpose or effects outlined above.

One Off Incidents

A single, isolated, or one-off incident can still amount to harassment. The key consideration is the purpose or effect of the conduct.

Protection from Harassment Act 1997

Harassment can still occur even if it not based on a Protected Characteristic. The Protection from Harassment Act 1997 made it a civil, and sometimes a criminal, offence to carry out a course of conduct that amounts to harassment.

Examples

In a golfing context, some examples of unlawful harassment might include:

Employees making unwanted or inappropriate contact with colleagues at a golf club or facility.
Targeting disabled golfers using buggies and demanding to see proof of a disability where this is not required by the terms of a competition.
Disproportionate and public criticism or sanctioning of an individual’s behaviour by an organisation for irrelevant or personal reasons. A clear disciplinary procedure will help to ensure that those facing disciplinary action at a club are treated fairly.

C. Victimisation

Victimisation is defined in section 27(1) of the Equality Act 2010.

Victimisation occurs where a person suffers a detriment because they do a protected act or are believed to have done a protected act.

Protected Act

A protected act includes making a complaint (whether in writing or not, formally or informally) or bringing legal proceedings under the Equality Act 2010 in relation to discrimination, harassment, bullying, or any other issue related to equality, diversity or Protected Characteristics.

Detriment

A detriment can be any less favourable treatment, including direct acts such as suspensions, fines, sanctions, and verbal and physical aggression.

It is not necessary to show that somebody is being treated less favourably than somebody else who did not do a protected act, only that they have been subject to a detriment because of a protected act.

Examples

In a golfing context, some examples of unlawful victimisation include:

Initiating disciplinary proceedings against a person as a result of making a complaint about discrimination or harassment.
Ignoring a person’s valid input into the management of a club or county after that person has made a complaint.  

De-selecting a player from a squad or team because that person has made a complaint.

8. Further guidance and support

You can find further information from the following sources:

England Golf ED&I pages on website
England Golf Equality Guidance
equalityhumanrights.com/en

Contacting us

If you have any questions about this Privacy Policy generally, the practices of this website, or your dealings with this site, please contact us at: 

Piltdown Golf Club
Golf Club Lane
Uckfield
TN22 3XB

Phil Bonsall, Secretary